CALWYNLIGHTS

Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Calwynlights collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, contact us, or subscribe to our updates, we may collect personal information such as your name, email address, phone number, billing address, shipping address, payment details, and order history.

We may also collect non personal information such as browser type, device information, IP address, and how you interact with our site to help improve your experience.

2. How We Use Your Information

We use your information to process and deliver orders, provide customer support, communicate with you about your purchase, improve our website, prevent fraud, and send promotional updates where you have chosen to receive them.

3. Payments

Payments are processed securely through trusted third party payment providers. Calwynlights does not store your full payment card details on our servers.

4. Sharing Your Information

We may share your information with service providers who help us operate our store, including payment processors, shipping partners, analytics providers, and email platforms. We only share the information necessary for them to perform their services.

We may also disclose information if required by law or to protect our rights, customers, or business.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve performance, remember preferences, analyse traffic, and provide a better shopping experience. You can control cookies through your browser settings.

6. Email Marketing

If you subscribe to our mailing list, we may send you updates about new products, promotions, and brand news. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

7. Data Security

We take reasonable precautions to protect your personal information and use secure systems to reduce the risk of misuse, loss, unauthorised access, disclosure, or alteration.

8. Your Rights

You may request access to the personal information we hold about you, ask for corrections, or request deletion where applicable. To make a request, please contact us using the details below.

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements. Any updates will be posted on this page.